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About Us

Our Cat Trees

We started making high quality cat furniture in 1983 with the concept of selling high quality, low cost cat condos, cat scratching posts, cat trees and cat towers direct to the public. Robert Baker learned this from his father Robert Baker Sr. who has 25 years of experience making cat furniture. Robert Jr. still works in the day to day activities designing and marketing cat furniture. We are the founders of factory direct to the public cat furniture and continue to provide the best cat condos at the best prices. We have been supplying the best cat furniture in Phoenix Arizona for over 33 years and around the United States for decades.

Now we have made a line of cat condos, cat towers, cat trees, cat furniture, and cat scratching posts that are shipped direct to our customers.

These products are now shipped directly to your door at the best price.New Cat Condos purchases carpet in large quantities in order to get the best possible prices and quality for our products. All of the carpet we use is high grade household type carpet that holds up extremely well to cat scratching. We do not use faux fur as it does not hold up well to cat use.  This carpet must be cut down into sections that can be used for your cat condo. This is an extensive process but is vital to making the best possible piece of cat furniture for your kitty and many other things that give you the best piece of furniture available.

 

Our Materials

Inventory

We carry a fair amount of inventory to help us ensure that every order goes out as quickly as possible. We keep this inventory stocked in our facility to ensure that each product can be hand picked and shipped to your door. 

Wood Cat Furniture

We use solid wood in all of our products. This ensures that the products will be extremely sturdy and hold up well to years of cat use. A lot of time goes into hand cutting every piece of wood and assembling it in the proper order. This solid wood construction is the key foundation to a quality cat condo

Sisal Rope

New Cat Condos uses quality unoiled sisal rope that contains no toxic materials. Many manufacturers use sisal rope that is oiled. Oiled sisal rope is not friendly for your cats, and can even be toxic to them. We use a special machine to make sure that all of our sisal rope posts are tightly wrapped and will hold up to cat scratching.  We do not provide a cheap quality rope or a very thin rope that you will see on competitors products.  We have been using the same high quality rope and SIZE for 35 years.

Fast Shipping 

Each and every product is hand packaged and placed out the door to be picked up. Our order manager goes over every individual order to ensure that you get the right color piece shipped directly to your door. 

  

Our Inventory

Returns

We strive to provide our customers a quality product and are willing to work with our customers to ensure a positive customer experience. Our refund policy is 30 Days upon receiving of product. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To return your product, contact us and we will provide you a return label via email. Shipping costs are non-refundable for any buyers remorse issues. If you receive a refund, the cost of shipping(to you and back to us) will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Please be aware the fixed shipping cost of $4.99 does not reflect the actual shipping costs and true shipping costs will vary depending on your geographic location.  Shipping prices can vary but typically range between $15 and $70. 

 Sincerely,

 New Cat Condos

 newcatcondos@gmail.com

 1-888-694-CATS

 

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